Questions
How do I book?
Pick your items and event date, then pay a 50% deposit online to hold the date. You can also send a request and we'll reply with a quote.
Do you deliver?
Yes, at $5 per mile, priced by your delivery address. Bay Area deliveries are measured from our Hayward hub, so they cost less. You can always pick up at the showroom instead.
When are rentals due back?
The Monday after your event. Late returns are $25 per day.
How far ahead do I need to order?
At least 2 days before delivery or pickup. For large events, sooner is better.
What if something is damaged or missing?
You're charged for damaged or missing items. We check everything on return and send an invoice showing what was charged and why.
What does membership give me?
15% off rental items on every order for $99.99 a year. It renews automatically until you cancel, and you can cancel online in your account at any time.
Can I change or cancel my order?
Yes. Cancelling earlier gets more of your money back. The exact schedule is shown when you cancel, before you confirm.
Do you offer trade pricing?
Yes, for planners, florists and other event businesses. Create an account and apply from your account page.
Something else? Get in touch.