Privacy policy

What we collect

• Details you give us: name, email, phone, delivery address, event details and the contents of your orders and requests.
• If you create an account: your email and a password. Passwords are handled by our sign-in provider and never stored in readable form.
• Payment details are entered directly with our payment processor, Stripe. We never see or store your full card number. Only if you agree, we keep a reference from Stripe that lets us charge late or damage fees.

How we use it

To confirm and deliver your order, take payment, send receipts and reminders about your order or membership, answer your questions, keep our accounting records and prevent fraud.

Who we share it with

Only the services we need to run the business: payment processing, cloud hosting, email delivery and delivery-distance lookup. They may use your information only to provide those services to us.

Marketing email

We only send marketing email to people who asked for it by ticking the box on our sign-up form and then confirming from a link we email. Every marketing email has an unsubscribe link, and we keep an address on a do-not-email list once it unsubscribes. We don't send marketing text messages.

We don't sell or share your information

We don't sell your personal information, and we don't share it for cross-context behavioral advertising. This website doesn't use advertising or tracking cookies. Because of that, there is no "Do Not Sell or Share My Personal Information" setting to turn on.

Cookies and similar storage

We store a few things in your browser so the site works: your order in progress, your event date, whether you've paused motion, and your sign-in if you sign in. These are needed for the site to work, so there is nothing to opt out of.

Your choices

You can ask to see, correct or delete the personal information we hold about you, subject to records we must keep (such as invoices and tax records). Contact us using the details on the Contact page.

How long we keep it

Order and accounting records are kept as long as the law requires. Other information is kept only as long as we need it.

Changes

If we change this policy, we'll update this page.